Processing Time

Orders are typically processed within 1–3 business days after payment confirmation.

Orders placed on weekends or public holidays will be processed on the next business day.

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Shipping Time

Estimated delivery times within Australia:

• Standard Shipping: 3–8 business days
• Express Shipping: 1–4 business days

Delivery times may vary depending on location and courier delays.

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Shipping Costs

Shipping fees are calculated at checkout based on your location and selected shipping method.

Free shipping promotions may apply to selected orders or campaigns.

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Order Tracking

Once your order has been shipped, you will receive a tracking number via email.

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Delivery Delays

While we work with reliable shipping partners, Live Well & Co is not responsible for delays caused by couriers, weather conditions, or external factors beyond our control.

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Lost or Damaged Parcels

If your parcel is lost or arrives damaged, please contact us as soon as possible so we can assist in resolving the issue.